Clear answers about ordering, documentation, shipping, storage, and the laboratory-only status of Penguin Peptides products.
What are Penguin Points?
Each eligible dollar spent earns five points. One hundred points equals one dollar in eligible order credit. Rewards cannot be combined with another promotion or coupon unless expressly stated.
How does the complimentary-product promotion work?
Promotions are calculated from the qualifying merchandise subtotal after the advertised discount. Shipping is excluded. Current promotion rules shown during checkout control.
Are products intended for human use?
No. Products are supplied strictly for laboratory, research, or analytical purposes and are not for human or veterinary consumption.
Where can I review analytical documentation?
Available purity and heavy-metal reports are published in the Laboratory Results library and on the relevant product page.
How quickly are orders processed?
Most eligible orders are prepared within one to three business days. Carrier transit time begins after processing and may vary.
How do I contact support?
Email support@penguinpeptides.biz or use the contact information published in the site footer.